WE DELIVER TO MALTA & GOZO! FREE DELIVERIES ON ORDERS OVER €30 & €40 RESPECTIVELY
Welcome to The Creative Hub! These Terms of Service ("Terms") outline the rules and regulations for using our website, [www.creatuvehubofficial.com] and purchasing our customised and personalised products. By accessing this website and placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.
Our store is hosted on Wix, they provide us with the online e-commerce platform that allows us to sell our products and services to you.
GENERAL INFORMATION
Having said that, Terms and Conditions (“T&C”) are a set of legally binding terms defined by you, as the owner of this website. The T&C set forth the legal boundaries governing the activities of the website visitors, or your customers, while they visit or engage with this website. The T&C are meant to establish the legal relationship between the site visitors and you as the website owner.
T&C should be defined according to the specific needs and nature of each website. For example, a website offering products to customers in e-commerce transactions requires T&C that are different from the T&C of a website only providing information (like a blog, a landing page, and so on).
T&C provide you as the website owner the ability to protect yourself from potential legal exposure, but this may differ from jurisdiction to jurisdiction, so make sure to receive local legal advice if you are trying to protect yourself from legal exposure.
CUSTOMISATION & PERSONALISATION
Our website allows you to personalize products according to your preferences. By submitting customization requests, you confirm that the content provided does not infringe on any third-party rights, including copyright, trademark, privacy, or other personal or proprietary rights.
Design Approval: Before production begins, we may provide a design proof for your approval. It is your responsibility to review this proof carefully and confirm that all details are accurate. Once you approve the design, changes may not be possible, and we are not responsible for errors that you did not correct during the approval process.
Prohibited Content: You are not permitted to submit content that is offensive, inappropriate, or in violation of any Maltese laws or regulations. We reserve the right to reject any customization requests we find unsuitable.
SHIPPING & DELIVERY
Shipping Policy: We ship within Malta and Gozo. Shipping costs and delivery times vary depending on the destination and selected shipping method. For more details, please refer to our shipping & returns.
Delivery Times: Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs, or other circumstances beyond our control.
International Shipping: We primarily ship within Malta but can make exceptions for international orders on a case-by-case basis. Please contact us for more details if you are interested in placing an international order.
LIMITATION OF LIABILITY
Disclaimer: Our products and services are provided "as is" and "as available" without any warranties, express or implied. We do not guarantee that our website will be error-free, secure, or uninterrupted.
Liability: To the fullest extent permitted by Maltese law, The Creative Hub shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or products.
PRIVACY POLICY
Data Collection: We collect and use personal information in accordance with our privacy policy. By using our website, you consent to the collection and use of your information as described in the Privacy Policy.
CHANGE OF TERMS
We reserve the right to update or modify these Terms at any time without prior notice. Changes will be posted on this page, and your continued use of our website after such changes constitutes acceptance of the revised Terms.
By using our website and purchasing our products, you agree to these Terms of Service. Thank you for choosing The Creative Hub for your personalised and customised products!